Erstattung meines Reisebeitrag , wegen Verona virus

Bitte , erstatten Sie , meine nicht eingetretene Reise nach Venedig, die Reise ist von ihrer seits Storniert worden. Zitat Ihre Mail unten.

""""No reply

Dear ****** ******,

We are contacting you to inform you that in case your flight has been cancelled and the airline authorizes full refund of the tickets, we will proceed requesting it for all affected tickets.

As soon as the airline approves such refunds, the amount will be refunded to the form of payment provided when making the booking.

We will continue to keep you informed of the progress of the refund process.

For those cases that the airlines don’t authorize full refunds, we will contact you with more detailed information including the possible alternatives.

We are sorry for the inconvenience this situation beyond our control may cause you.

Kind regards,
Travel2be.com"""""