Doppelte Abbuchung / Double debiting
- 24 Dez 2023
- #571629
- 52
Hello support team,
as already complained on 10.11.2023, our flight from Nosy Be to Berlin on 19/12/23 was booked twice by the booking tool Travelstart despite a single booking for us as 2 passengers and the ticket amount of EUR 1,765.26 was also debited twice from our bank account.
Despite my complaint, I have still not received a solution to the problem and, above all, I have still not received a refund of the EUR 1,765.26 paid twice.
I request an immediate refund of the overpayment of EUR 1,765.26.
You will find the duplicate receipts attached to this e-mail.
Please contact me urgently!
Thank you very much!
****** ******
Teilen
24-12-2023 um 11:05 Uhr
Die Beschwerde wurde per E-Mail an Travelstart weitergeleitet. Mehr erfahren.
25-12-2023 um 15:04 Uhr
Die Beschwerde wurde per Brief an Travelstart weitergeleitet. Mehr erfahren.
